Meet the Team | Making Memories

Founder & Director's

Luanne & Harry Rimmer

Luanne and Harry have turned their heart-wrenching experiences of baby loss into a powerful advocacy journey. After the tragic loss of their children—Jonathan Joseph Rimmer and twins Ruby and Phillip—they committed to breaking the silence surrounding baby loss and ensuring every parent can dress their baby with dignity.

Luanne is currently pursuing a BSc. Honours in Social Policy at Salford University, aiming to drive policy changes for parents facing similar heartache. Through their “Rainbow Project,” they honour Jonathan’s memory and tirelessly campaign for a National Day of Remembrance for Pregnancy & Infant Loss in the UK.

Their dedication has been recognised nationally:

🏅 King’s Coronation Community Champion 2023
🏆 BBC Radio Manchester Volunteer of the Year 2024
🌟 UK National Volunteer of the Year 2024, awarded by The Benefact Group’s Charity Heroes Awards, sponsored by Ecclesiastical Insurance Ireland

Luanne and Harry are also committed to providing essential training for healthcare professionals within the NHS, focusing on supporting parents who experience the loss of a baby during early pregnancy. Collaborating closely with the Royal Oldham Hospital, they ensure that the Dressed with Dignity program is accessible to all parents.

With a strong commitment to mental health and baby loss support, they believe every parent deserves choice and compassionate care. Their mission is to ensure that each parent receives the support, guidance, and aftercare they need during such a difficult time.

Email: support@handmadewithlove.net

Director

Joyce is a dedicated member of the baby loss community with over 60 years of combined experience in knitting, crafting, and supporting grieving families. As an angel mum herself—having miscarried a tiny baby many years ago—Joyce deeply understands the importance of tiny cribs and outfits that truly fit, ensuring every baby is treated with dignity and love, and every parent has meaningful choices.

With more than 50 years of knitting expertise, Joyce has collaborated with numerous charities and organisations to create handmade memorial items, burial gowns, and keepsakes. Since joining the team in 2019, she has been instrumental in supporting volunteers and community projects, working closely with Luanne and hospitals to make a lasting difference. Her compassion and craftsmanship continue to bring comfort to families during their most tender moments.

“Every parent deserves choice, respect, and dignity when saying goodbye to their baby or child."

Director

John and Joyce have shared a beautiful journey together for over 30 years. With a deep understanding of the baby loss community, John has embraced as a meaningful way to contribute. Since retiring, he has volunteered at Handmade with Love collaborating closely with Joyce on various projects and introducing innovative designs. In addition to his creative contributions, John manages our finances meticulously records our projects, all while eagerly expanding his skills in this new chapter of his life.

Company Secretary

Sam is a dedicated member of the baby loss community, bringing over five years of compassionate service to our team. As a baby loss parent to five early loss babies and a proud mum to her rainbow baby, Izaak, she offers heartfelt empathy and understanding in everything she does.

Since joining us, Sam has taken the lead in managing administration, personnel, and volunteer recruitment. Often working into the early hours alongside Luanne, she’s affectionately known as “our night owl.” Her passion for supporting others shines through in her crafting projects, many of which she lovingly creates with Izaak and her mum, Mary.

Sam’s warmth, dedication, and creativity make her an invaluable part of our team, the complete package.

Fundraising & Operations Director

Family Bereavment Support Coordinator.jpg

Tracy runs a monthly bereavement support group within the community, offering a safe and welcoming space for anyone grieving the loss of a baby or loved one. Her compassionate approach ensures that no one walks through grief alone. Tracy is passionate and enjoys fundraising and organising events,

Tracy has raised over £4k for Handmade with Love & Making Memories and Angel Parents UK & WORLDWIDE, in addition to her new role, Tracy now manages our Fundraising team.

Alongside her children, Katy’s siblings ¬ Tracy also supports our Young Ambassadors for Handmade with Love & Making Memories, and coordinates our Acts of Kindness distribution across the Glasgow region. Her dedication to both family and community shines through in everything she does.

Creative Support & Baby Loss Advocate

Charley is a dedicated Angel Mum to Timothy, Buttons, Wynter, and Baby. With nearly five years of experience supporting families in the baby loss community, she brings heartfelt compassion and empathy to her one-to-one interactions with grieving parents.

In addition to her work on various creative projects and graphic design, Charley finds joy in crafting—a meaningful outlet after busy days managing a household with her five children and partner, Chris. Her artistic talents and lived experience help bring comfort and connection to the families we support.

Charley is trained in Bereavement Counselling Level 3 and is currently pursuing her Nursing Access qualification, further deepening her commitment to helping others through care, understanding, and advocacy.

Senior Crafter & Family Support Advocate

Sheila is a dedicated supporter of our community projects, with a special focus on early baby loss burial items, keepsakes, and forever beds. Drawing on her rich background as a social worker, she has spent many years offering compassionate support to families navigating grief and loss.

Currently training in Bereavement Counselling within Baby Loss, Sheila works closely with our Family & Project Manager to provide meaningful assistance to families during their most difficult times. Her recent transition into a Family Support role has further enhanced our community initiatives.

A woman of many talents, Sheila enjoys crocheting, knitting, and sewing—skills she lovingly uses to create comforting items for bereaved families.

Would you like to include a personal quote from Sheila or format this for a specific section of your website? I can also help design a visual layout or team spotlight version.

Senior Craft Administrator

Helen Scott

Helen has been crafting for over 40 years and supports our volunteers with various projects. She also works full-time running her family business, and supporting her local hospital. She loves new challenges and supporting the local community projects. Helen not only produces beautiful handmade with love special keepsakes for bereaved parents, but also supports our F**K Cancer project which supports men and women who are receiving inpatient treatment at Queen Elizabeth NHS Hospital, Birmingham. She has written and shared community knitting and crocheted patterns, and supports new volunteer's and existing daily

Team

Dedication. Expertise. Passion.

This is your Team section. It's a great place to introduce your team and talk about what makes it special, such as your culture or work philosophy. Don't be afraid to illustrate personality and character to help users connect with your team.